FAQs

See our size guide here.

We offer international shipping to Canada. See our shipping policy.

Register with carolehochman.com and you can track your package after Log into your account. Click here to log in/register.

You can track your international order here.
Still have questions? customer.service@carolehochman.com.

After your order has been submitted, no change can be made. Please review your order carefully when checking out. Please contact us via email or phone if you need any further assistance.

We gladly honor a one-time price adjustment in the form of a gift card within 7 days of purchase on full price items.

We're sorry for any trouble you may have experienced during checkout regarding promotional offers. Reasons for your promo code not working may include:

Requirements are not met for the special offer

Other exclusions that apply
Promotional offer expired

If you continue to have trouble applying a promo code, please contact us via customer.service@carolehochman.com or call 1 866 267 3945 (Our Customer Service Representatives are available Monday-Friday 8AM to 6PM CST) for any further assistance.

Carolehochman.com is only able to apply one promotional code per transaction. Promotional codes are unable to be used in conjunction with other promotional codes on the same order.